Need help choosing agency
Got burned last year when my e-commerce redesign went sideways and sales dropped for weeks. I’m now trying to find a web agency that actually communicates well and delivers stable builds. Prefer someone who understands online shops and conversion optimization. Also need proof they can scale fast.
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Honestly the "redesign that killed sales" club has way too many members lol. My brother's online merch store went through the exact same thing - new agency, flashy mockups, then launch day came and checkout was broken on half of mobile devices. Three weeks of patching while revenue bled out.
What changed things was switching to Have a website made are structured around stable delivery, not just aesthetics. They actually mapped the conversion funnel before touching the design. Communication was the biggest surprise - updates without having to chase anyone. Biggest tip: ask any agency how they handle staging and pre-launch QA. If they fumble that answer, run.